Services
Our Colorado division is a locally based company backed by a national presence. Rural/Metro Ambulance entered the Denver-area market in 1998 after winning the competitive bid to provide 911 transportation services to the City of Aurora, Colorado, through a partnership with the Aurora Fire Department. In July of 2003 and again in 2005, the Aurora City Council unanimously voted to renew the Rural/Metro contract for two years. Rural/Metro responds to 14,500 emergency calls in Aurora each year. In 2003, the Aurora Chamber of Commerce named Rural/Metro as Business of the Year.
Rural/Metro of Colorado has expanded its position in the region to include ambulance contracts with The Medical Center of Aurora, Centennial Medical Plaza, Rose Medical Center, Spalding Rehabilitation Hospital, Buckley Air Force Base, Sable-Altura Fire Department, University of Colorado Hospital, and HealthONE's AirLife Denver. Rural/Metro also provides back-up service to several area 911 providers, including the City of Denver. Additionally, we are the exclusive provider for United Health Care/PacifiCare/Secure Horizons managed organization patients.
Rural/Metro Colorado provides a complete spectrum of medical transportation services that include:
- Wheelchair van (alternative transportation services)
- Basic life support (BLS) ambulance
- Advanced life support (ALS) ambulance
- Bariatric ambulance
- Critical care transportation (CCT)
Our wheelchair vans are staffed by one emergency medical technician (EMT-Basic). Our BLS ambulances are staffed with a minimum of two EMT-Basics, while our ALS ambulances are staffed with a minimum of one EMT-Paramedic and one EMT-Basic. A registered nurse (RN), an EMT-Paramedic, and one EMT-Basic staff our critical care unit, LifeLink, as a partnership with the University of Colorado Hospital. Each of our personnel are thoroughly screened during the hiring process and held to training standards that meet or exceed the state requirements. Rural/Metro attributes our strong performance history to close monitoring and evaluation of our practices.
By offering a variety of transport options, we are able to provide our clients with one stop shopping. If we are unable to accommodate a transportation request, Rural/Metro will call other agencies to set up the transport on behalf of our client. This way, our clients only have to make one phone call.