Welcome to the Client/Facility Portal
What are you looking for?
Schedule a transport: 303-343-2022
Request more envelopes: 720-858-7684
Contact our billing department: 1-888-876-0740
Submit a question/concern: 720-858-7684
Schedule an event ambulance: 720-858-7685
Download PCS Form
Prepayment Options
Payment for medical transportation is not always covered by a patient's insurance and when it's not, the bill can be significant. When in doubt, we suggest offering prepayment as an option. Our prepay rates offer a significant discount for payment given at the time of service. If prepayment is made, insurance will not be billed. We accept cash, check, and most major credit cards.
Wheelchair van - $50 (one way)
Free mileage allowance for contracted facilities.
BLS ambulance - $200 (one way)
Free mileage allowance for contracted facilities.
United Health Care/PacifiCare/Secure Horizons
Rural/Metro is a preferred in-network provider for United Health Care/PacifiCare/Secure Horizons managed care organization. We offer wheelchair, BLS, ALS, bariatric, and critical care transportation services 24 hours a day, 7 days a week. If your patient is an insured member of United Health Care/PacifiCare/Secure Horizons, be sure to call 303-343-9039 to arrange their medical transportation.
Print this flyer as a reminder for staff members.
University LifeLink CCT
The phone number for University LifeLink Critical Care Transport team has changed to 720-848-LINK (5465).
Q: How do I know if I need critical care transportation for my patient?
A: In general, the following criteria determine the need for critical care transportation:
- Critical Care Transport
- High Risk OB patient
- Advanced Cardiac/Balloon Pump
- Unstable Neuro/Burn/Trauma
- Patients with IV medication that needs titration
For more specific criteria, please print this flyer.
Our trained dispatchers are able to help triage patients to determine the appropriate level of care.
Communications
Rural/Metro employs a team of EMD certified dispatchers to coordinate and schedule medical transports. Our state-of-the-art integrated dispatch center utilizes Tri-Tech, Computer Aided Dispatch (CAD) technology to respond to emergent and non-emergent requests 24 hours a day, 365 days a year. Learn more about our call-taking triage questions in the printable form below.
"One Stop Shopping" -- As a courtesy for our clients, if we cannot accommodate a transport request, we will call another provider to handle the transport on your behalf. This saves your staff the time and effort of making multiple calls.
Call-taking Questions
Schedule a Meeting
To schedule a meeting with a representative from Rural/Metro Colorado, please fill out the form below and a representative will contact you to confirm a date, time and location.